Privacy Policy

We collect information that you provide directly to us when you fill out forms on our website, including our contact form, newsletter signup, and Digital Maturity Audit tool. This may include your name, email address, company name, website URL, industry type, and any message or details you choose to share.

We also automatically collect certain technical data when you visit our site, including your IP address, browser type, device information, pages visited, and referring URLs. This data is collected through analytics tools and cookies.

When you arrive at our site via a tracked link (such as a paid advertisement), we capture UTM parameters - including source, medium, campaign, term, and content - to attribute your visit and submission to the marketing channel that brought you here.

We use the information we collect to respond to your inquiries, provide the services you request, send you our newsletter (if you opt in), and improve our website and marketing programs.

Specifically, we use your data to: process contact form submissions and follow up with you; deliver Digital Maturity Audit results; send newsletter emails; analyze website traffic and user behavior; attribute leads to marketing channels; and communicate important updates about our services.

We do not sell, rent, or trade your personal information to third parties. We may share aggregated, non-personal data with partners for analytics and marketing optimization purposes.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and track marketing campaign performance. Cookies are small text files stored on your device when you visit a website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control or disable cookies through your browser settings, but some features of our site may not function properly without them.

We use analytics cookies to understand how visitors interact with our site, which pages are most popular, and how visitors find us. This helps us improve our content and user experience.

We use third-party services to operate our website and deliver our marketing programs. These may include analytics providers, email service providers, customer relationship management (CRM) platforms, and AI-powered tools.

These third parties may have access to your personal information only to perform services on our behalf, and they are obligated not to disclose or use it for other purposes. We do not control the privacy practices of these third parties and encourage you to review their privacy policies.

When you use our Ultra AI assistant or Digital Maturity Audit tool, your inputs may be processed by AI models to generate responses. We do not store conversation transcripts beyond what is necessary to provide the service and improve our models.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact form submissions and CRM records are retained for the duration of our business relationship and for a reasonable period thereafter. Newsletter subscriptions remain active until you unsubscribe.

You may request deletion of your personal data at any time by contacting us at hello@manufacturingultra.com. We will respond to your request within 30 days.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You may also have the right to data portability and the right to object to certain processing activities.

Residents of California (CCPA), Virginia (VCDPA), and the European Union (GDPR) have specific rights under applicable privacy laws. To exercise any of these rights, please contact us at hello@manufacturingultra.com.

We will not discriminate against you for exercising any of your privacy rights. If you believe we have not complied with your request, you may file a complaint with the relevant data protection authority.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security, and you provide your information at your own risk.

Our website and services are intended for business professionals and organizations in the industrial sector. We do not knowingly collect personal information from children under 16 years of age.

If you believe we have collected information from a child, please contact us immediately at hello@manufacturingultra.com, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last updated" date at the top.

We encourage you to review this page periodically to stay informed about how we protect your information. Material changes will be noted on this page.